Use cases

Use public feedback to answer a bounded product question.

FeedbackMosaic is a collection and evidence tool today. The team—not an invented AI score—decides what the evidence means.

Release review

Compare reactions before and after a change.

Capture a dated store-review page and a related public discussion. Keep the sources separate before interpreting a timeline.

Problem discovery

Collect repeated language around a workflow.

Preserve what people said, where they said it, and whether the detail came from a reply.

Competitor evidence

Study public feedback without guessing demand.

Use comments as evidence of expressed problems and preferences—not as proof of sales or willingness to pay.

Method

One question. Two source families. Explicit limits.

1

Name the decision

Write the product question before collecting.

2

Select sources

Choose pages that answer different parts of it.

3

Preserve context

Keep source, hierarchy, and partial-result notes.

4

Bound the claim

Separate observed evidence from inference.