Insights
Evidence methods for feedback research.
Practical guides and methodology notes for collecting, structuring, and interpreting public product feedback.
Feedback methods · 6 min · 2026-08-10
Main Comments and Replies Are Different Evidence
Why reply structure changes what a feedback dataset can support—and why a total count alone is not enough.
Read article →Privacy & trust · 5 min · 2026-08-10
Local-First Comment Export Without Sharing Login Cookies
How a current-page workflow can collect public feedback without turning browser credentials into a product input.
Read article →Cross-channel research · 7 min · 2026-08-10
App Store Reviews and Social Discussions Answer Different Questions
A practical source-selection guide for product teams comparing rated reviews with open public conversation.
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