Product support
Extension behavior, exports, supported sources, and website questions.
support@feedbackmosaic.comSupport
Tell us what happened—without sending private content.
Support for the FeedbackMosaic Chrome extension and public website is available by email.
Contact
Use the address that matches your request.
Privacy
Privacy policy, diagnostics, consent, and data requests.
privacy@feedbackmosaic.comGeneral
Partnerships, product feedback, and general enquiries.
hello@feedbackmosaic.comHelpful details
Include only the technical context needed.
- Chrome extension version
- Platform name, such as YouTube or Steam
- Task result: success, partial, paused, or failed
- Requested and collected record counts
- The stop reason shown in the extension
- Your operating system and Chrome version
Keep sensitive data out of email
- Cookies, session data, tokens, or passwords
- Private account screenshots
- Raw comment exports unless support explicitly requests a minimized sample
- Personal information unrelated to the issue
- Private source URLs